About This Policy
This Privacy Policy explains how Seaside Scaffolding Solutions Limited ("Seaside Scaffolding Solutions Limited", "we", "us", "our") collects, uses, stores, and protects personal information in connection with your use of our website at seaside-scaffolding.co.uk and your scaffolding enquiries.
Seaside Scaffolding Solutions Limited is a company registered in England and Wales. Company number: 17146937. Registered office: 21 Cranborne Road, Drayton, Portsmouth, England, PO6 2BG.
If you have questions about this policy, please email us at [email protected].
Information We Collect
We collect personal information that you voluntarily provide to us through our website contact forms and scaffolding enquiry forms. This may include:
- Your name — provided in contact or enquiry forms
- Company or business name — voluntarily provided if applicable
- Email address — required for contact and enquiry handling
- Telephone number — voluntarily provided if submitted
- Property address / project location — voluntarily submitted for scaffold enquiry purposes
- Property type — voluntarily submitted for scaffold enquiry purposes
- Project type — voluntarily submitted for scaffold enquiry purposes
- Number of storeys / approximate height — voluntarily submitted for scaffold enquiry purposes
- Access restrictions — voluntarily submitted for scaffold enquiry purposes
- Ground surface details — voluntarily submitted for scaffold enquiry purposes
- Public pavement / highway impact — voluntarily submitted if provided
- Required start date — voluntarily submitted for scaffold enquiry purposes
- Expected duration — voluntarily submitted for scaffold enquiry purposes
- Trades involved — voluntarily submitted if provided
- Budget guidance and notes — voluntarily submitted if provided
- Site access and safety acknowledgement — voluntarily submitted as part of the enquiry form consent process
- Any other property, project, access, site, safety, contractor, or business information voluntarily supplied in your enquiry or message
We also collect certain technical information automatically when you visit our website, including IP address, browser type, device type, pages visited, and referring URLs, through server logs and any analytics tools in use (subject to cookie consent).
How We Use Your Information
We use the information you provide to:
- Review and respond to your scaffolding enquiry or contact message
- Assess scaffold suitability, access requirements, and project feasibility
- Prepare scaffold quotations and project terms
- Communicate with you about your enquiry, project, or access requirements
- Maintain records of enquiries and project correspondence
- Improve our website and service (analytics data only, subject to consent)
- Comply with applicable legal obligations
We do not sell your personal data to third parties. We do not use your personal data for automated decision-making or profiling.
Lawful Basis for Processing
We process your personal data under the following lawful bases under UK GDPR:
- Legitimate interests — handling enquiries, reviewing project requirements, and managing business correspondence
- Consent — where you have provided explicit consent through our forms
- Contract — where processing is necessary to take steps at your request prior to entering a contract
- Legal obligation — where required by law
Third-Party Processors
We may use third-party services to process enquiry data, including form handling services, email providers, CRM systems, and website hosting providers. Where third-party processors are used, we ensure they operate under appropriate data processing agreements and handle data in accordance with UK GDPR and applicable data protection law.
If analytics tools are used on this website, they will only be activated after you provide cookie consent through our cookie banner.
Data Retention
We retain personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or business obligations. Enquiry data is typically retained for the duration of any project relationship and a reasonable period afterwards for business records purposes. Where you request deletion of your data and there is no legal requirement to retain it, we will action your request within a reasonable timeframe.
Your Rights
Under UK data protection law, you have rights in relation to your personal data, including the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data (where no legal retention obligation applies)
- Object to processing based on legitimate interests
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email us at [email protected].
Cookies
Our website uses cookies. Essential cookies are necessary for the website to function. Optional analytics cookies are only set with your consent. See our Cookie Policy for full details.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised date. We encourage you to review this policy periodically.
Contact
For questions about this Privacy Policy or your personal data, please contact us at:
Seaside Scaffolding Solutions Limited
Email: [email protected]
Registered office: 21 Cranborne Road, Drayton, Portsmouth, England, PO6 2BG